Version October 2021
1. At the moment a first session is planned, after the intake, we speak of a treatment agreement (in the following I will use the word client contract). The client contract will be sent to the client before the first session and it will be signed as soon as possible by client and therapist.
2. The client contract is for an undetermined period. The contract can be ended in the following ways/ for the following reasons:
a. Therapist and client both agree that sessions are not necessary anymore;
b. The client states (verbally, letter or email) that he/she does not want sessions anymore.
c. The therapist states (verbally, letter or email) that she does not want to offer sessions anymore. This can because of (not limitative):
-the client is repeatedly not keeping to the agreements within the client contract or to other agreements made between client and therapist
-the therapist thinks that the issues of the client are such that the therapist has no competence (anymore) to deal with them.
-other reasons from which follows that it is not reasonable and/or fair that the therapist is asked to keep offering sessions to the client
-the client contract will end automatically when there is no follow-up session planned after three months since the last session, unless that was agreed between therapist and client.
3. In the client contract the hour fee is registered. When the fee should be raised, the client will be noticed at least 2 months beforehand. The hour fee will never be raised more than 5 euro and it will not be raised more often than once a year at 1st of January.
4. A session needs to be canceled 24 hours beforehand. Otherwise the therapist will charge the fee, this is not related to the reason for cancelling. This also applies for no shows. When a client arrives too late, the session needs to end at the normal time.
5. When the client, or a doctor or other professional needs a written report, this will be charged with the same fee, with a maximum of 1 hour.
6. The therapist is registered by the professional organization NVPA. Rules of the NVPA are applicable. Complaints can be addressed to the NVPA: www. nvpa.org/content/een-klacht-indienen-1. The therapist is also registered within the RBCZ. Disciplinary complaints: see www.tcz.nu
7. During the session smoking and alcohol are forbidden. When the client enters under influence of alcohol or drugs, the session cannot take place, but will be charged. Costs for destroying the property of the therapist, will be paid by the client. The therapist will go the police when there has been any abuse of the therapist by the client.
8. Praktijk Rosas is not legally responsible for possible problems arisen when the client has withheld information or has given false information which was necessary for good treatment.
9. Praktijk Rosas is not legally responsible for damage to the clients property because of parking in the area of Roostenlaan 56, Eindhoven, and not for any damage because of entering the practice.